Return Policy

We want you to be completely satisfied with your purchases on VirolStores.

If you received a wrong item or a defected item, you may contact us and ask for a return or refund. For Local orders from Local sellers, you can only request a return within 2 days of receiving the order.

We aim to process all requests within 48 hours upon receiving your claim.

Please provide us with a few photos, including the label on the package you received via support@virolstores.com as reference.

Please provide as much evidence as you can to prove that the item you purchased is not as described.

For hygienic reasons bodysuits, lingerie and sleepwear, swimwear, jewelry and accessories (except scarves, bags) cannot be returned or exchanged.

You can refer to https://virolstores.com/term-conditions/ for the details of Returns Policy. The final explanation rights of these terms are reserved by VirolStores.

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